Terms and Conditions
By ordering from our site, you accept our general Terms and Conditions, including our Privacy Statement.
For Terms and Conditions of ordering, purchasing, or entering into any agreement, we refer to each individual contract.
Relohagen has taken strong measures to protect the security of your personal information and to ensure that your choices for its intended use are honoured. We take every precaution to protect your data from loss, misuse, unauthorised access or disclosure, alteration, or destruction.
Your personal information is never shared outside the company without your prior consent, except under the conditions explained above. Inside the company, data is stored in password-controlled servers with limited access. Your information may be stored and processed in any other country where Relohagen its subsidiaries, affiliates or agents are located.
You also have a significant role in protecting your information. No-one can see or edit your personal information without knowing your username and password: please do not share these with others.
Relohagen reserves the right to change prices. Prices at the time of placing an order are valid throughout the buying process. At times where software or human errors for instance list products with an obviously faulty price, Relohagen reserves the rights to cancel the order. Notification will duly be provided, should this occur.
Prices are stated in EURO or DKK, depending on the destination and country where the purchased event/conference is taking place. Purchases can only be in two ways:
- using the currency available for the country where delivery is being made/ the event is taking place/ the job is being carried out or
- in Euro (€) as specifically agreed upon and validated for each individual operation.
Change of product assortment
Relohagen reserves the right to change its stock availability on the site and to remove items from the product range before a purchase has been registered. Relohagen also reserves the right to make changes without prior notification.
We do our best to make sure that all of the content on our site is correct. However, unintentional errors may occur, prompted either by human or machine error. It is our policy to rectify any such errors as soon as we are made aware of them, and to the best of our abilities.
Also, please note that colors can vary between computer and computer screen types; those depicted on your screen may not always be 100% accurate.
Shipping, shopping and handling
All purchasing is based on invoices issued as per individual agreement directly with you.
Payment must adhere to the Terms of Credit stipulated in your invoice.
All purchases are shipped via the Internet, given that all purchasable items are by nature non-material, covering services rendered while participating in an event sold via our website.
As in any business transaction or purchase, we encourage you to store your receipt in a safe place. Should you notice any discrepancies between your order confirmation and invoice, please contact us immediately.